Singapore Students Build AI Tool Broby to Transform Veterinary Care

Two enterprising students from Singapore Polytechnic have developed Broby, an artificial intelligence-powered transcription tool designed to revolutionize how veterinarians document patient consultations and manage clinical workflows across Southeast Asia.

Launched in November 2025, Broby addresses a critical pain point in veterinary practice: the time-consuming process of manual note-taking during pet consultations. By leveraging advanced AI technology, the tool automatically transcribes veterinarian-pet owner conversations in real-time, allowing veterinarians to focus entirely on examining and treating their patients.

Solving a Real-World Problem

The inspiration for Broby came from direct observation of veterinary clinics in Singapore. The student developers noticed that veterinarians often spent significant portions of consultation time typing notes, which detracted from their ability to interact with pets and their owners. This multitasking challenge became particularly acute during busy clinic hours when multiple patients required attention.

Broby's AI engine listens to conversations between veterinarians and pet owners, automatically identifying key medical information, symptoms, treatment plans, and follow-up instructions. The system then organizes this information into structured clinical notes that can be directly integrated into veterinary practice management software.

Multilingual Capabilities for Southeast Asian Markets

One of Broby's most significant innovations is its multilingual transcription capability. Recognizing the linguistic diversity of Southeast Asia, the developers designed the system to accurately transcribe consultations conducted in English, Mandarin, Malay, and Tamil—the four official languages of Singapore.

This feature has proven particularly valuable in Singapore's multicultural veterinary landscape, where pet owners often feel more comfortable discussing their pets' health concerns in their preferred language. The AI can even handle code-switching, a common practice in Singapore where speakers alternate between languages within a single conversation.

Early Adoption and Market Response

Since its launch, Broby has been adopted by several veterinary clinics across Singapore and has begun pilot programs in Malaysia. Early feedback from veterinarians has been overwhelmingly positive, with practitioners reporting time savings of up to 30% during consultation hours.

Technical Innovation and Privacy Protection

The technical architecture behind Broby incorporates several advanced features. The AI model was trained on thousands of hours of veterinary consultations, enabling it to recognize medical terminology, pet species-specific conditions, and treatment protocols. The system can distinguish between casual conversation and clinically relevant information, ensuring that transcriptions remain focused and professional.

Privacy and data security were paramount considerations in Broby's development. All transcriptions are encrypted end-to-end, and the system complies with Singapore's Personal Data Protection Act (PDPA). Pet owners must provide consent before their consultations are recorded, and they have the right to request deletion of their data at any time.

Educational Journey and Support

The student developers received support from Singapore Polytechnic's innovation programs and mentorship from industry professionals. Their project exemplifies Singapore's emphasis on practical, industry-relevant education that addresses real-world challenges.

The polytechnic provided access to computing resources, AI development tools, and connections with veterinary professionals who contributed domain expertise. This collaborative approach between education and industry enabled the students to create a commercially viable product while still pursuing their studies.

Future Development and Regional Expansion

The Broby team plans to expand the tool's language capabilities to include Thai, Vietnamese, and Indonesian, targeting broader Southeast Asian markets. They are also developing features for automated appointment scheduling, medication reminders, and integration with pet health tracking applications.

The success of Broby has attracted interest from venture capital firms and pet-tech accelerators. The student developers are exploring options for commercialization while continuing their education, demonstrating that student innovation can have immediate real-world impact.

Impact on Veterinary Practice

Beyond time savings, Broby is improving the quality of veterinary care by ensuring comprehensive documentation. Accurate, detailed records enable better continuity of care when pets see different veterinarians within a practice, and they provide valuable data for tracking treatment outcomes and identifying health trends.

The tool also reduces the risk of documentation errors that can occur when veterinarians try to recall consultation details after the fact. By capturing conversations in real-time, Broby ensures that important information is never lost or misremembered.